Decision
Sent to a human reviewer
Proposed to the buyer
74.50 USDC
Proposed to the merchant
74.50 USDC
Established facts
- 01The carrier’s independent record shows the parcel with tracking number TRK-5120-7741 was delivered in Amsterdam with a recipient signature on 2026-08-31.Carrier record (independent of both parties)
- 02The listing described Aurora Buds, Grade B, with 88% battery and active noise cancelling.Listing as it stood at the time of sale
- 03The buyer states the earbuds are the correct model but reports crackling in the right earbud at low volume and heavier scratching on the case than they believe Grade B should allow.Statement by the buyer
- 04The merchant states the earbuds passed an audio test before packing and that Grade B allows light cosmetic marks, but provides no test records or photos of the actual unit shipped.Statement by the merchant
Rule applied
A3 — Delivered but impaired
Delivery is independently confirmed, and both sides agree the correct model arrived, so this is not a non-delivery or wrong-item case. The only evidence about functional defect and excess wear is the buyer’s detailed statement versus the merchant’s unsubstantiated assurance of prior testing; with no objective proof either way, the most reasonable interpretation is that the item arrived but may be partially impaired relative to its stated Grade B condition. Under A3, that kind of potential loss in value is best reflected by splitting the escrow rather than fully favoring either side. Held for a human reviewer: confidence 0.53 is below the 0.7 threshold.
Confidence
Arbiter model
gpt-5.1
Signature
not signed
Executed on chain
nothing moved