Aurora Buds
Deal v15mr1hj · Northline
Held for review
confidence 0.53
A3 — Delivered but impaired
Delivery is independently confirmed, and both sides agree the correct model arrived, so this is not a non-delivery or wrong-item case. The only evidence about functional defect and excess wear is the buyer’s detailed statement versus the merchant’s unsubstantiated assurance of prior testing; with no objective proof either way, the most reasonable interpretation is that the item arrived but may be partially impaired relative to its stated Grade B condition. Under A3, that kind of potential loss in value is best reflected by splitting the escrow rather than fully favoring either side. Held for a human reviewer: confidence 0.53 is below the 0.7 threshold.
proposed split · 74.50 to the buyer, 74.50 to the merchant
Case file · 5 exhibits
The earbuds arrived and they are the right model, but the right one crackles at low volume and the case is scratched more than Grade B should be. I did not take a photo before I put them back in the box. It is my word against theirs, but they are not worth what I paid.
- Grade
- Grade B
- Image
- /products/aurora-buds.png
- Title
- Aurora Buds
- Battery
- 88%
- Subtitle
- Active noise cancelling
- Declared Weight Grams
- 58
- Events
- 4 entries
- Status
- DELIVERED
- Carrier
- Meridian Express
- Delivered At
- 2026-08-31T13:26:21.179Z
- Tracking Number
- TRK-5120-7741
- Recipient Signature
- S. HAWKINS
- Declared Weight Grams
- 58
- Measured Weight Grams
- 61
- Source
- Mercuryo Hub · merchant risk profile
- Kyc Tier
- verified business
- Dispute Rate
- 0
- Deals Settled
- 1
- Account Age Days
- 412
- Disputes Opened
- 0
These were listed as Grade B, which explicitly allows light cosmetic marks on the case. The audio path was tested at our bench before packing and passed. We have no recording of the test and cannot reproduce the crackling the buyer describes.